Frequently Asked Questions | Smart Dental Billing
Find Answers to Common Queries About Our Dental Billing Services
We put your office first. We guarantee accuracy, speed, and satisfaction. A well-trained staff is eager to help your office grow.
Yes, you can pay by Bank Transfer/Check And Credit Card (Extra Fee)
At all times, your information safety is our priority
Yes, it helps both parties clearly understand expectations and commitment. Our contracts can be canceled anytime.
Yes. With a written notice.
Usually, 1-2 team members are assigned to each office to guarantee the best results.
Yes, for dental services only.
No. Billing calls are included in patient billing service.
Insurance payment posting, review of all denied claims, primary & secondary claims submitted daily, missing information gathered when necessary, insurance aging report, focusing on all claims over 30 days. Weekly and monthly reports are available upon request.
Patient ledger audits, statements, and customized letters created and sent requesting payments on balances and patient collection calls. Weekly and monthly reports are available upon request.
Checking patient eligibility and insurance benefit breakdown.
Call patients to bring them back to the office for a hygiene visit. It increases patient retention and production.
Depending on the size of your office, prices will vary. Insurance billing starts at $1,500/month; patient billing starts at $500/month; insurance verification starts at $250/month; recare calls start at $400/month.
Patient billing, insurance verification, and record calls.
Remote access, onboarding form, and insurance log-ins.
All invoices are sent out on the 20th of each month and are due on the 1st of each month; services are billed in advance.
We usually suggest a clean-up fee of $500, including resubmitting all previous claims and following up to ensure they get paid. That usually allows the office to collect a lot of revenue that should have been noticed. This fee is not required. We will ensure that all claim payments moving forward are collected at 100%.
We guarantee smooth billing operations at your dental practice, contributing to peace of mind and saving time and money. We will find the best solutions for all your billing needs! We offer a complete suite of billing services, including solutions to every billing problem a dental clinic or individual practitioner could encounter. Collect what you deserve while reducing your workload.